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Returns & Exchanges
At Paddywax, we want you to love your fragrance experience; if you are not completely satisfied with your purchase, you may return unused items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
2
Pack Your Items
Carefully repackage your unused candles in their original packaging to ensure they are protected from damage during transit.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing